Verzendbeleid
Shipping Area & Delivery Times
📍Netherlands & Belgium: 4 - 9 business days
🌍 International: 7 - 10 business days
Please note that we require an average of 1 - 3 business days to process your order before it is shipped. Once your order has been shipped, delivery times depend on your country or region.
🔹 Please note: Holidays and external factors such as weather conditions and transportation issues may affect delivery time.
Processing & Shipping Times
Processing Time: Orders are processed within 1 - 3 business days (Monday through Friday).
Delivery Time: After shipment, an estimated delivery time of 4 - 9 business days applies within NL & BE and 7 - 10 business days worldwide.
Shipping Days: We ship from Monday to Friday, excluding public holidays.
Pre-orders & Backorders: If an order contains a pre-order or backorder, the available items will be shipped immediately. The remaining items will be shipped as soon as they are back in stock.
Shipping Methods & Reliable Delivery
We work with reliable carriers such as DHL and FedEx to ensure your order arrives safely and quickly. All orders are shipped insured. If your package is damaged or lost during transit, please contact our customer service immediately at info@striveandco.com.
📦 Sustainable Packaging: We strive to use environmentally friendly packaging materials to minimize our ecological footprint.
Order Tracking
Once your order has been shipped, you will receive a confirmation email and/or SMS with a tracking number and a link to track your package.
🔹 Track Your Order: Use the tracking link in the email or enter your tracking number on our website to check the status of your order. Please note that it may take 2 - 4 business days for tracking information to become available.
Do you have questions about your tracking information? Our support team is happy to help via info@striveandco.com.
Incorrect Address Disclaimer
It is the customer's responsibility to ensure that the provided shipping address is correct. We process and ship orders as quickly as possible, which means there is only a short window to request address changes.
🔹 Have you discovered an error? Please contact us as soon as possible at info@striveandco.com. We will do our best to update the address before the order is shipped.
Missing or Damaged Items
Missing Items: Did you receive an order with a missing item? Please contact us within 7 days of receiving your order via info@striveandco.com so we can resolve the issue as quickly as possible.
Damaged Items: If your package arrives damaged, please send us an email immediately with photos of the product and the packaging. We will provide an appropriate solution.
Return Policy
Not satisfied with your order? No problem! Please view our Return Policy for detailed information on how to return an item.
Return Period: Returns are accepted within 14 days of receiving your order.
Conditions: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
Return Costs:
For products with manufacturing defects or damage upon arrival, we will fully cover the return shipping costs.
For returns due to a change of mind (e.g. wrong size/color or changed opinion), return shipping costs are the customer’s responsibility.
💰 Refunds: Once we have received and processed your return, the purchase amount will be refunded to your original payment method within 14 days.
📩 Contact us at info@striveandco.com for return instructions.
Additional Information
We charge a €4.95 restocking fee for returns.
Strive & Co is not responsible for delays caused by customs in your country.
All delivery times are indicative and may vary due to external factors.
Do you have any further questions about your order or shipping? Our team is here for you at info@striveandco.com.
💙 Thank you for your trust in Strive & Co! We appreciate your order and are doing everything we can to make your experience as smooth as possible.